Frequently Asked Questions

There are always a lot of questions about our retreats so we’ve put together some of the most frequently asked questions on the page below.

I would like to book to share a twin room but I don’t have anyone I know to bring with me, can I share with a stranger?

You can book a twin share space in our Viewless, Divine, Bubbilicious Balconette and Bubbilicious Balcony rooms and we will aim to match you with a compatible room mate. Around 75% of our clients book alone yet opt for a room share. (Please note that this option currently unavailable during the pandemic)

What happens throughout the week?

During the week we have a great variety of activities from yoga, meditation, circuit training, fitness sessions, volleyball, tennis, table tennis, mini re-bounding, runs; forest rambles (Nordic walking poles available); informational talks; juicing demonstration; inspirational documentaries and other activities such as a boat trip and bike hire. Click Here for more Information.

Is the Juicy Oasis Retreat a ‘juice only’ retreat?

All weeks throughout the season are based on a programme of four juices per day. We also have daily shots of either ginger, lemon & beetroot or fresh wheatgrass.

Are there any supplements in the juices?

Yes we include Spirulina, Wheatgrass, Superfood and Protein Powder in several of the juices.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?

Many of the juices/smoothies at the retreat are taken from the best selling ‘7lbs in 7 days’ book. However, unlike the book, there are four juices/smoothies per day and some of the recipes are omitted/replaced with other recipes.

Please note: we offer a standard juice plan to all guests and do not offer bespoke or tailored juices. We are able to cater for allergies by omitting certain ingredients from recipes, please just let our team know of any intolerances/allergies upon booking.

Can I book on for more than one week?

Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of four weeks at the Juicy Oasis Retreat. Consecutive weeks are also currently discounted.

Do I need to pay the full amount for the retreat immediately?

No, if time allows, we can take an initial NON-REFUNDABLE deposit payment of £400 to secure the booking. The remaining balance would need to be settled by six weeks before travel. Your place is only booked and secured once payment has been submitted and cleared.  The Split payment option incurs a 2.5% admin surcharge per transaction. Full payments however incur no extra charges and we accept all major credit and debit cards, just not American Express.

If I pay in instalments is there any additional charge?

If you would like to pay an initial deposit and then one or two further instalments there will be an additional 2.5% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

Am I able to redeem my £75 voucher?

Juicy Oasis is run as a separate company from Juice Master and unfortunately due to strict laws we are unable to take any Juice Master vouchers. We are however running a separate loyalty scheme and additional discounts for consecutive week bookings.

If I wish to cancel my booking, can I get a refund?

Please see our terms and conditions regarding our refund policy.

Terms and conditions

Which is the nearest airport to Juicy Oasis retreat?

Lisbon Airport, Lisbon

How do I arrange the transfer?

Transfers from Lisbon airport to the retreat and back are available at an additional cost from our 3rd party transfer company. You can either book an ‘Any time Transfer’ to meet your specific flight arrival and departure times or you can opt for our ‘Group Transfers’ which run throughout the day on Saturdays between the airport and the retreat.

The transfer times are as follows:

Lisbon Airport to Juicy Oasis
11.30
14.00
17.30
19.45
22.00

Please remember from the time your flight lands, you need to allow around 45 minutes to disembark; collect any luggage; get from the plane to the arrival hall; get through passport control and maybe use the toilet or buy a drink.

Juicy Oasis to Lisbon Airport
03.00
07.00
09.45
12.00
14.45
16.30

Please allow 1.45 – 2 hours for the transfer and we also advise a minimum of 2 hours at the airport prior to your returning flight to allow for security (this could be increased due to Covid) and passport control. Therefore please leave a minimum of 3.45 hours before your flight departure when selecting your return transfer from the retreat to Lisbon airport.

Once you have booked your flights, please confirm which transfer you would like to book onto and provide us with your flight number and arrival time.

How much is the transfer?

The cost of the group transfer with the 3rd party transfer company is £70 each way (£140 return) per person. A taxi can cost considerably more and the retreat can be hard to find, as it is situated in a fairly remote area. Please note that the ‘Group Transfers’ only run on Saturdays and the times are below: If you would like transfers outside of these times or prefer a transfer to be waiting for you on arrival, then please request an ‘Any-Time’ transfer which run on any day/any time and are £170 for the vehicle for the one way journey (1- 3 people) or £200 (1 – 5 people).

The transfer times are as follows:

Lisbon Airport to Juicy Oasis
11.30
14.00
17.30
19.45
22.00

Juicy Oasis to Lisbon Airport
03.00
07.00
09.45
12.00
14.45
16.30

What do I need to pack?

You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings from September – June could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very casual so no need to pack anything ‘smart’. We also recommend that you pack a water bottle however, these will also be available to purchase in the shop.

What is the weather like in Portugal during the retreats?

For an up to date weather report and monthly averages, please click here to visit accuweather.com then select the month tab.

What is the accommodation like?

Juicy Oasis is designed as a luxury retreat. All rooms include air conditioning, wi-fi, tv, safe, blackout curtains, robes, toiletries, a hairdryer (excluding Eco Pod) and pool towel. For more information including photos of the rooms visit the bookings page.

Please note; there is free wi-fi available across the retreat, but due to the remote location of the retreat, this can be quite patchy in places and a little temperamental at times. That said, most guests find it fine for general web browsing, email etc.

Can I book days to go sightseeing and shopping?

The retreat is held in a fairly remote part of Portugal and is about 20 minutes away from the Sertã village. The idea is that you do not leave the retreat, as you are submerged in a mind and body cleanse, however if you really want to get to the village for whatever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip to a local orangery during the week (depending on the season) which is a wonderful opportunity to see a little more of Portugal.

If I can’t arrive on Saturday can I still join the retreat?

Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. You would also be required to have an any-time transfer.

When can I arrive?

You can arrive at the retreat on Saturday from 16.00pm, however if you have an earlier flight then transfers are available with the 3rd party transfer company from 12.00pm and you are welcome to use the on-site facilities until your room becomes available.

Are there any medical staff on site?

Our Juicy Oasis Retreat is essentially a leisure retreat. Please be aware we are not a medical facility and have no medical staff on site. Our retreats are juicing, fitness and yoga retreats and are not equipped to care for guests in need of medical attention.

Our weeks are designed to help cleanse out the mind and body and give you the opportunity to leave the Retreat feeling, lighter, refreshed and alive. The retreat offers a nutritious plan which is fuelling the body at a cellular level, which helps to balance many things. This helps to gain energy levels and enjoy the opportunity to try out activities and meet like-minded people.

We ask that our guests with medical conditions to consult with their doctor prior to booking a stay at our retreat. For guests currently under medical supervision they must provide a Doctor’s certificate, confirming fitness to travel and take part in the retreat. Guests are also required to agree to our full terms and conditions prior to their stay, which states that they accept full responsibility for their own health. Although we have had people attend with a variety of ailments and have found their time to be really beneficial, we can offer no guarantees for ‘curing’ or ‘helping’ any medical conditions.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat. However it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this.

Is Travel Insurance included?

No, please arrange to purchase this cover independently.

How can I pay?

We accept debit/credit card payments, PayPal payment or BAC’s transfers (call or email our team for more details). We do not accept American Express or Laser cards.

What is the location of Juicy Oasis Retreat?

Juicy Oasis
Rua Vale da Ursa Nº 129
6100-302
Cernache do Bonjardim
Portugal

Are flights included in the cost?

No. You will need to source and pay for your flights separately. We do not recommend to book any flights, even when booking online, until your booking has been confirmed by a member of the team.

How long is the transfer from the airport to the retreat?

The transfer from Lisbon airport to the retreat will take around 1hour 45mins.

I would like to book to share a twin or triple room but I don’t have anyone I know to bring with me, can I share with a stranger?

Room and tent share accommodations will need to meet the Covid-19 safety regulations. Currently, guests may only book shared accommodations with known members. Guests joining us on their own will otherwise need to book the entire room or tent for their stay with us.

Triple room shares would need to be booked between known guests only at any time. Once we get the all clear on social distancing rules being relaxed down, guests can book to share a twin room accommodation with an unknown client.

What happens through the week?

During the week we have a great variety of activities from traditional yoga; ashtanga yoga, meditation, circuit training, fitness sessions, volleyball, mini re-bounding, runs; forest rambles (Nordic poles available); informative talks; juicing demonstration; inspirational documentaries and other activities depending on the week such as star gazing or mind mapping.

What does a typical day offer?

You will live on juices, smoothies, herbal tea’s, water and maybe some whole fruit in the week.  A typical day could start as early as 6am for some meditation, followed by some classical rebounding. This may be followed by your first superfood shot and then onto a walk, run or ramble. After this the first juice and then maybe a Yoga class. You may then have a break and juice and then circuits, rebounding, body pump etc.. and this goes on until the early evening. In the evening you can join the group for the inspirational movies/documentary viewing, star gazing or other activities, or just relax in your room.  A few changes may be made on this to meet the Covid-19 safety regulations for 2021.

Is the Juicy Mountain Retreat a ‘juice only’ retreat?

The whole season is based on a juice only programme. The first few weeks and last couple of weeks of the season  will be changed to three juices/smoothies and an evening soup if the evenings cool down. All other weeks throughout the season are based on a programme of four juices/smoothies per day.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?

The juices and smoothies recipes have been taken from a range of Jason’s books and include many more supplements such as wheatgrass, spirulina and protein powder.  This also then offers more variety of juices across the week.

Can I book on for more than one week?

Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of three weeks at the Juicy Mountain Retreat.

Do I need to pay the full amount for the retreat immediately?

No, we can take an initial NON-REFUNDABLE deposit payment of £200 – £400 to secure your booking. The remaining balance will need to be settled six weeks before travel. Your place is not booked/secured until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then the balance) are charged with a 4% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

If I pay in instalments is there any additional charge?

If you would like to spread the payment out into instalments then you may do this. An initial deposit of £200 – £400 would be required to secure the space, with the balance due to be settled by 6 weeks before travel. This option incurs a 2.5% admin surcharge on each transaction. If you prefer to avoid any extra charges, you can pay in full, we accept all major credit and debit cards, just now American Express.

How can I pay?

We accept debit/credit card payments, cheques’ made payable to Juice Master Ltd, bankers drafts or BAC’s transfers (call team for bank details). We do not accept American Express or Laser cards.

If I wish to cancel my booking, can I get a refund?

Please read our terms and conditions regarding our refund policy.

Is Travel Insurance included?

No, please arrange to purchase this cover independently.

Which is the nearest airport to Juicy Mountain retreat?

Dalaman airport, Turkey is the nearest and where the transfers can be arranged from and to with us.

When can I arrive?

You can arrive at the retreat on Saturday from 4.30 pm (16.30), however if you have an earlier flight, we can arrange a transfer from the airport to the local fishing village of Gocek. We will then collect you from the village and transfer you to the retreat between 4 pm – 4.30 pm (16.00 – 16.30). We would like you to arrive before 11 pm (23.00) if possible. Clients landing after 10.00 pm (22.00) will still be collected from the airport, and the Driver will show you to your accommodations as a Manager may not be present by then.

Do I Need A VISA?

From 2 March 2020, British nationals travelling for tourism or business purposes will no longer need a visa to enter Turkey for visits of up to 90 days within a 180-day period. Any non UK Citizens will still need to obtain a Visa through the usual steps. As these rules may change from time to time, please also check here: https://www.gov.uk/foreign-travel-advice/turkey/entry-requirements for any updates before you travel to Turkey.

The official e-Visa website for Turkey is: www.evisa.gov.tr. Be wary of using unauthorised websites, as these may charge additional fees for supplying information and submitting applications. Some unauthorised websites have also issued fake e-Visas. If you have any queries regarding e-Visas call the Visa Contact Centre (on https://www.evisa.gov.tr/en/feedback/ details provided by the Turkish Ministry of Foreign Affairs).

Would there be any reason for me not to be allowed at the Retreat?

We reserve the right to refuse or cancel bookings (or any accompanying guests) or ask you (or any accompanying guests) to leave the retreat if we deem your actions or behaviour unacceptable or offensive to others. This includes, but is not limited to; being intoxicated, under the influence of drugs, abusive, threatening, racist or inciting acts of violence either verbally, written or in person.

Are flights included in the cost?

No. You will need to source and pay for your flights separately. Many agents run flights to Dalaman airport from Saturday to Saturday. Try www.travelsupermarket.com as an example where numerous flights can be sourced and at some great rates.

How long is the transfer from the airport to the retreat?

The transfer from Dalaman airport to the retreat will take around 45 minutes.

How long will I need to wait for my transfer?

Scheduled transfers will usually be waiting to collect you at the airport soon after you have landed. If you are on a shared scheduled transfer and depending on the flight arrival time, clients may need to wait roughly between 30 – 45 mins for the transfer to leave.

How do I arrange the transfer?

We book and organise the transfers for 98% of our guests and this means we can offer them at a reduced rate. We will provide details to book your transfers with our trusted 3rd party transfer agents who we have used for over 14 years now. They will arrange to meet you at the airport and transfer you from the retreat to the airport at the end of your week too.

How much is the transfer?

The cost of the transfer is £60 return per person. A taxi will cost between £50 – £60 ONE WAY and they are likely to get lost, as the retreat is fairly remote.

Is there a spa at the Retreat or masseuse?

There is no spa at the retreat, however we do have a resident masseuse offering daily massage treatments. Details of massages with pricing will be available at the retreat. There is a Sauna at the retreat for guests to access too. Clients can book a Turkish bath experience which is not managed by Juice Master but can be organised and booked on request. Some changes may be made on this to meet the Covid-19 safety regulations for 2021.

What do I need to pack?

You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings in April/May and Sept/Oct could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very simple, rustic, and casual, so no need to pack anything ‘smart’.

What is the weather like in Turkey during the retreats?

For an up to date weather report, please go to www.acuweather.com and search for ‘Dalaman’.

What is the accommodation like?

The accommodation is traditionally Turkish and is fairly simple and rustic with showers in all bathrooms, but no baths. None of the rooms are equipped with TV’s as we believe it is important to get away from TV whilst you are on the retreat, so you can experience a full mind and body detox.

Can I book days to go sightseeing and shopping?

The retreat is held in a fairly remote part of Turkey and is about 30 – 40 minutes away from the nearest village. The idea is that you do not leave the retreat, as you are submerged in a mind and body detox, however if you really want to get to the village for what ever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip during the week which is a wonderful opportunity to see a little more of Turkey and spend some time on a traditional Turkish Gullet.

If I can’t arrive on Saturday can I still join the retreat?

Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. There may be an extra charge incurred if needing a transfer booked to collect you or drop you off on any days outside Saturday.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat, however it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this. We cannot always guarantee to accept all requests and will assess per enquiry.

What are the tents like?

We have quality English made canvas ‘Bell Tents’ www.belltent.co.uk that are 4 m in diameter and pitched on wooden decking for extra comfort. Each tent can accommodate a single or twin/double booking with plenty of room to sleep, store luggage and move around. All tents have raised divan beds, duvets, pillows and towels. Tent guests share washing facilities which comprise of 2 shower rooms and 2 toilets, allowing for extra comfort facilities. Warm water should be readily available but can vary across the season. For more information please contact the team.

What is the location of Juicy Mountain Retreat?

Juicy Mountain Hotel
Gökçeovacık Mahellesi
Çörtmek Sokak no.9
48310 Göcek-Fethiye
Mügla-Turkey