Frequently Asked Questions

There are always a lot of questions about our retreats so we’ve put together some of the most frequently asked questions on the page below.

I would like to book to share a twin room but I don’t have anyone I know to bring with me, can I share with a stranger?

You can book a twin share space in our Viewless, Divine, Bubbilicious Balconette and Bubbilicious Balcony rooms and we will aim to match you with a compatible room mate. Around 75% of our clients book alone yet opt for a room share.

What happens throughout the week?

During the week we have a great variety of activities from yoga, meditation, circuit training, fitness sessions, volleyball, tennis, table tennis, mini re-bounding, runs; forest rambles (Nordic walking poles available); informational talks; juicing demonstration; inspirational documentaries and other activities such as a boat trip and bike hire. Click Here for more Information.

Is the Juicy Oasis Retreat a ‘juice only’ retreat?

All weeks throughout the season are based on a programme of four juices per day. We also have daily shots of either ginger, lemon & beetroot or fresh wheatgrass.

Are there any supplements in the juices?

Yes we include Spirulina, Wheatgrass, Superfood and Protein Powder in several of the juices.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?

Many of the juices/smoothies at the retreat are taken from the best selling ‘7lbs in 7 days’ book. However, unlike the book, there are four juices/smoothies per day and some of the recipes are omitted/replaced with other recipes.

Please note: we offer a standard juice plan to all guests and do not offer bespoke or tailored juices. We are able to cater for allergies by omitting certain ingredients from recipes, please just let our team know of any intolerances/allergies upon booking.

Can I book on for more than one week?

Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of four weeks at the Juicy Oasis Retreat. Consecutive weeks are also currently discounted.

Do I need to pay the full amount for the retreat immediately?

No, we can take an initial NON-REFUNDABLE deposit payment of 50% (plus transfers) to secure your booking. The remaining balance can be paid at once or broken down into two further instalments. Your place is not booked until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then one or two instalments) are charged with a 2.5% surcharge per transaction). If you pay in full for your place at the time of booking, there is no surcharge. Final payment must be paid at least six weeks in advance of your stay.

If I pay in instalments is there any additional charge?

If you would like to pay an initial deposit and then one or two further instalments there will be an additional 2.5% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

Am I able to redeem my £75 voucher?

Juicy Oasis is run as a separate company from Juice Master and unfortunately due to strict laws we are unable to take any Juice Master vouchers. We are however running a separate loyalty scheme and additional discounts for consecutive week bookings.

If I wish to cancel my booking, can I get a refund?

Please see our terms and conditions regarding our refund policy.

Which is the nearest airport to Juicy Oasis retreat?

Lisbon Airport, Lisbon

How do I arrange the transfer?

Transfers from Lisbon airport to the retreat and back are available at an additional cost from our 3rd party specialist Travel Agent in Lisbon, and is with a group we have trusted and worked with for years now. Simply notify us of your flight times and we can pass on these details to the transfer company who will arrange to meet you at the airport and transfer you from the retreat to the airport at the end of your week.

How much is the transfer?

The cost of the standard group transfer with the 3rd party transfer company is £140 return per person. A taxi can cost considerably more and the retreat can be hard to find, as it is situated in a fairly remote area. Please note that the Group Transfers only run on Saturdays and on the arrival Saturday run between 12:00 – 19:00 (meeting latest flight arrival of 18.00pm) and on the departing Saturday run between 03:30 and 16:30. If you would like transfers outside of these times or prefer a transfer to be waiting for you on arrival, you may request an ‘Any-Time’ transfer which run on any day/any time and are £170 for the vehicle for the one way journey (for up to 3 people) or £200 for 4 – 8 guests.

What do I need to pack?

You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings from September – June could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very casual so no need to pack anything ‘smart’. We also recommend that you pack a water bottle however, these will also be available to purchase in the shop.

What is the weather like in Portugal during the retreats?

For an up to date weather report and monthly averages, please click here to visit accuweather.com then select the month tab.

What is the accommodation like?

Juicy Oasis is designed as a luxury retreat. All rooms include air conditioning, wi-fi, tv, safe, blackout curtains, robes, toiletries, a hairdryer (excluding Eco Pod) and pool towel. For more information including photos of the rooms visit the bookings page.

Please note; there is free wi-fi available across the retreat, but due to the remote location of the retreat, this can be quite patchy in places and a little temperamental at times. That said, most guests find it fine for general web browsing, email etc.

Can I book days to go sightseeing and shopping?

The retreat is held in a fairly remote part of Portugal and is about 20 minutes away from the Sertã village. The idea is that you do not leave the retreat, as you are submerged in a mind and body cleanse, however if you really want to get to the village for whatever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip to a local orangery during the week (depending on the season) which is a wonderful opportunity to see a little more of Portugal.

If I can’t arrive on Saturday can I still join the retreat?

Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. You would also be required to have an any-time transfer.

When can I arrive?

You can arrive at the retreat on Saturday from 16.00pm, however if you have an earlier flight then transfers are available with the 3rd party transfer company from 12.00pm and you are welcome to use the on-site facilities until your room becomes available.

Are there any medical staff on site?

Our Juicy Oasis Retreat is essentially a leisure retreat. Please be aware we are not a medical facility and have no medical staff on site. Our retreats are juicing, fitness and yoga retreats and are not equipped to care for guests in need of medical attention.

Our weeks are designed to help cleanse out the mind and body and give you the opportunity to leave the Retreat feeling, lighter, refreshed and alive. The retreat offers a nutritious plan which is fuelling the body at a cellular level, which helps to balance many things. This helps to gain energy levels and enjoy the opportunity to try out activities and meet like-minded people.

We ask that our guests with medical conditions to consult with their doctor prior to booking a stay at our retreat. For guests currently under medical supervision they must provide a Doctor’s certificate, confirming fitness to travel and take part in the retreat. Guests are also required to agree to our full terms and conditions prior to their stay, which states that they accept full responsibility for their own health. Although we have had people attend with a variety of ailments and have found their time to be really beneficial, we can offer no guarantees for ‘curing’ or ‘helping’ any medical conditions.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat. However it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this.

Is Travel Insurance included?

No, please arrange to purchase this cover independently.

How can I pay?

We accept debit/credit card payments, bankers drafts or BAC’s transfers (call our team for more details). We do not accept American Express or Laser cards.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat. However it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this.

What is the location of Juicy Oasis Retreat?

Juicy Oasis
Rua Vale da Ursa Nº 129
6100-302
Cernache do Bonjardim
Portugal

Are flights included in the cost?

No. You will need to source and pay for your flights separately. We do not recommend to book any flights, even when booking online, until your booking has been confirmed by a member of the team.

How long is the transfer from the airport to the retreat?

The transfer from Lisbon airport to the retreat will take around 1hour 45mins.

I would like to book to share a twin or triple room but I don’t have anyone I know to bring with me, can I share with a stranger?

You can book a twin share space and we will aim to match you with compatible room mates. Triple room share guests must be known to each other. Around 85% of our clients book alone yet opt for a room share.

What happens through the week?

During the week we have a great variety of activities from traditional yoga; ashtanga yoga, meditation, circuit training, fitness sessions, volleyball, mini re-bounding, runs; forest rambles (Nordic poles available); informative talks; juicing demonstration; inspirational documentaries and other activities depending on the week such as star gazing or mind mapping.

What does a typical day offer?

You will live on juices, smoothies, herbal tea’s, water and maybe some whole fruit in the week.  A typical day could start as early as 6am for some meditation, followed by some classical rebounding. This may be followed by your first superfood shot and then onto a walk, run or ramble. After this the first juice and then maybe a Yoga class. You may then have a break and juice and then circuits, rebounding, body pump etc.. and this goes on until the early evening. In the evening you can join the group for the inspirational movies/documentary viewing, star gazing or other activities, or just relax in your room.

Is the Juicy Mountain Retreat a ‘juice only’ retreat?

15th April, 22nd April, 29th April, 6th May,  30th September, 7th October, 14th October and 21st October weeks are all based on a juice only programme, unless the evenings cool down it will be changed to three juices/smoothies and an evening soup. All other weeks throughout the season are based on a programme of four juices/smoothies per day.

Are the juices/smoothies based on the ‘7lbs in 7 days’ programme?

The juices and smoothies recipes have been taken from a range of Jason’s books and include many more supplements such as wheatgrass, spirulina and protein powder.  This also then offers more variety of juices across the week.

Can I book on for more than one week?

Yes. Many people book to stay at the retreat for 2 consecutive weeks and achieve excellent results. We recommend a maximum of four weeks at the Juicy Mountain Retreat.

Do I need to pay the full amount for the retreat immediately?

No, we can take an initial NON-REFUNDABLE deposit payment of £200 – £400 to secure your booking. The remaining balance will need to be settled six weeks before travel. Your place is not booked/secured until a payment has been submitted and cleared. Split payments (where you pay an initial deposit and then the balance) are charged with a 4% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

If I pay in instalments is there any additional charge?

If you would like to pay an initial deposit and then one or two further instalments there will be an additional 4% surcharge per transaction. If you pay in full for your place at the time of booking, there is no surcharge.

How can I pay?

We accept debit/credit card payments, cheques’ made payable to Juice Master Ltd, bankers drafts or BAC’s transfers (call team for bank details). We do not accept American Express or Laser cards.

If I wish to cancel my booking, can I get a refund?

Please read our terms and conditions regarding our refund policy.

Is Travel Insurance included?

No, please arrange to purchase this cover independently.

Which is the nearest airport to Juicy Mountain retreat?

Dalaman airport, Turkey is the nearest and where the transfers can be arranged from and to with us.

When can I arrive?

You can arrive at the retreat on Saturday from 4.30 pm (16.30), however if you have an earlier flight, we can arrange a transfer from the airport to the local fishing village of Gocek. We will then collect you from the village and transfer you to the retreat between 4 pm – 4.30 pm (16.00 – 16.30). We would like you to arrive before 11 pm (23.00) if possible. Clients landing after 10.00 pm (22.00) will still be collected from the airport, and the Driver will show you to your accommodations as a Manager may not be present by then.

Do I Need A VISA?

From 2 March 2020, British nationals travelling for tourism or business purposes will no longer need a visa to enter Turkey for visits of up to 90 days within a 180-day period. Any non UK Citizens will still need to obtain a Visa through the usual steps. As these rules may change from time to time, please also check here: https://www.gov.uk/foreign-travel-advice/turkey/entry-requirements for any updates before you travel to Turkey.

The official e-Visa website for Turkey is: www.evisa.gov.tr. Be wary of using unauthorised websites, as these may charge additional fees for supplying information and submitting applications. Some unauthorised websites have also issued fake e-Visas. If you have any queries regarding e-Visas call the Visa Contact Centre (on https://www.evisa.gov.tr/en/feedback/ details provided by the Turkish Ministry of Foreign Affairs).

Are flights included in the cost?

No. You will need to source and pay for your flights separately. Many agents run flights to Dalaman airport from Friday to Friday. Try www.travelsupermarket.com as an example.

How long is the transfer from the airport to the retreat?

The transfer from Dalaman airport to the retreat will take around 45 minutes.

How long will I need to wait for my transfer?

Scheduled transfers will usually be waiting to collect you at the airport soon after you have landed. If you are on a shared scheduled transfer and depending on the flight arrival time, clients may need to wait roughly between 30 – 45 mins for the transfer to leave.

How do I arrange the transfer?

We book and organise the transfers for 98% of our guests and this means we can offer them at a reduced rate. Simply notify us of your flight times and we will arrange to meet you at the airport and transfer you from the retreat to the airport at the end of your week.

How much is the transfer?

The cost of the transfer is £60 return per person. A taxi will cost between £50 – £60 ONE WAY and they are likely to get lost, as the retreat is fairly remote.

Is there a spa at the Retreat or masseuse?

There is no spa at the retreat, however we do have a resident masseuse offering daily massage treatments. Details of these massages with pricing will be available at the retreat. There is a Sauna at the retreat too. Clients can also book a Turkish bath experience which is not Managed by Juice Master but can be organised and booked on request.

What do I need to pack?

You will get through a lot of sports clothes, so please pack plenty. Trainers are essential for walks and exercising. The mornings and evenings in April/May and Sept/Oct could be cooler, so please pack a jumper and also a lightweight waterproof. The retreat is very simple, rustic, and casual, so no need to pack anything ‘smart’.

What is the weather like in Turkey during the retreats?

For an up to date weather report, please go to www.acuweather.com and search for ‘Dalaman’.

What is the accommodation like?

The accommodation is traditionally Turkish and is fairly simple and rustic with showers in all bathrooms, but no baths. None of the rooms are equipped with TV’s as we believe it is important to get away from TV whilst you are on the retreat, so you can experience a full mind and body detox.

Can I book days to go sightseeing and shopping?

The retreat is held in a fairly remote part of Turkey and is about 30 – 40 minutes away from the nearest village. The idea is that you do not leave the retreat, as you are submerged in a mind and body detox, however if you really want to get to the village for what ever reason, we can arrange a transfer for you (cost to be advised at time of booking). We do organise a boat trip during the week which is a wonderful opportunity to see a little more of Turkey and spend some time on a traditional Turkish Gullet.

If I can’t arrive on Saturday can I still join the retreat?

Yes. Your room will however be booked for the whole week, so regardless of when you arrive you will still need to pay for the whole week. There may be an extra charge incurred if needing a transfer booked to collect you or drop you off on any days outside Saturday.

Can children attend the retreat?

Our policy is that children aged 14 or over can attend the retreat, however it is fundamentally an ‘adult’ environment where people have come to relax and unwind, so it is important that anyone thinking about bringing their ‘child’ respects this. We cannot always guarantee to accept all requests and will assess per enquiry.

What are the tents like?

We have quality English made canvass ‘Bell Tents’ www.belltent.co.uk that are 4 m in diameter and pitched on wooden decking for extra comfort. Each tent can accommodate a single or twin/double booking with plenty of room to sleep, store luggage and move around. All  tents have raised beds, duvets, pillows and towels. Tent guests share washing facilities which comprise of 2 shower rooms and 2 toilets, allowing for extra comfort facilities. Warm water should be readily available but can vary across the season. For more information please contact the team.

What is the location of Juicy Mountain Retreat?

Juicy Mountain Hotel
Gökçeovacık Mahellesi
Çörtmek Sokak no.9
48310 Göcek-Fethiye
Mügla-Turkey